USPS Reports Consistently Strong Service Performance in Q3 FY23

By Bob Vidra | Jun 24, 2023
Extended Capacity Delivery Vehicle
Extended Capacity Delivery Vehicle (Credit: USPS)

The United States Postal Service continues to show improved delivery performance across all mail categories in the latest report.

 

The United States Postal Service (USPS) has reported improved delivery performance across all mail categories for the eleventh week of the third quarter of fiscal year 2023. The average time for USPS to deliver a mailpiece or package nationwide was 2.5 days.

The FY23 third quarter service performance scores, covering April 1 through June 16, showed:

  • First-Class Mail: 92.3% of First-Class Mail was delivered on time against the USPS service standard, marking an increase of 1.3 percentage points from the fiscal second quarter.
  • Marketing Mail: 95.9% of Marketing Mail was delivered on time against the USPS service standard, an increase of 1.4 percentage points from the fiscal second quarter.
  • Periodicals: 88.9% of Periodicals were delivered on time against the USPS service standard, an increase of 2.4 percentage points from the fiscal second quarter.

The USPS continues to make strides in service delivery improvements. Currently, 98% of the nation’s population receives mail and packages in less than three days. This percentage has recently improved, and USPS is working diligently to correct service-related issues in the other limited areas.

One of the goals of Delivering for America, the Postal Service’s 10-year plan for achieving financial sustainability and service excellence, is to meet or exceed 95 percent on-time service performance for all mail and shipping products once all plan elements are implemented. The Postal Service defines service performance as the time it takes to deliver a mailpiece or package from its acceptance into their system through its delivery, as measured against published service standards.

With the implementation of the Delivering for America plan, the Postal Service continues its focus on improving service reliability for the American public and business customers by modernizing the outmoded and aging postal network across the nation.

Source: USPS Newsroom

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