USPS Reports Steady Average Delivery Time of 2.4 Days Across Postal Network

The United States Postal Service has reported improved delivery performance across all mail categories for the third quarter of fiscal year 2023.

The United States Postal Service (USPS) has reported new delivery performance metrics for the eighth week of the third quarter of fiscal year 2023. The metrics show improved delivery performance across all mail categories, with the average time for the Postal Service to deliver a mailpiece or package across the nation steady at 2.4 days.

Improved Delivery Performance

The FY23 third quarter service performance scores, covering April 1 through May 26, included:

• First-Class Mail: 92.1% of First-Class Mail was delivered on time against the USPS service standard, an increase of 1.2 percentage points from the fiscal second quarter.
• Marketing Mail: 96.0% of Marketing Mail was delivered on time against the USPS service standard, an increase of 1.4 percentage points from the fiscal second quarter.
• Periodicals: 88.9% of Periodicals were delivered on time against the USPS service standard, an increase of 2.4 percentage points from the fiscal second quarter.

The USPS continues to make service delivery improvements. Currently, 98% of the nation’s population receives mail and packages in less than three days. This percentage has recently improved, and the USPS is working hard to correct service-related issues in the other limited areas.

Delivering for America

One of the goals of Delivering for America, the Postal Service’s 10-year plan for achieving financial sustainability and service excellence, is to meet or exceed 95 percent on-time service performance for all mail and shipping products once all plan elements are implemented. The Postal Service defines service performance as the time it takes to deliver a mailpiece or package from its acceptance into the system through its delivery, as measured against published service standards.

With the implementation of the Delivering for America plan, the Postal Service continues its focus on improving service reliability for the American public and business customers by modernizing the outmoded and aging postal network across the nation.

The USPS continues to strive for excellence in service delivery, ensuring that mail and packages reach their destinations in a timely manner. The steady average delivery time of 2.4 days is a testament to the ongoing efforts of the Postal Service to improve and maintain its service standards.